You're on-site managing a build and enquiry calls come in — again
That homeowner just booked a site meeting with a competitor who answered.
ServiceHotline answers every enquiry 24/7, captures project details, books consultations into your calendar, and handles your trade hiring — for less than A$10 a day.
⚡ First 30 days completely free — we set everything up for you
A new home build or renovation is the biggest purchase of your customer's life — and they'll choose the builder who responds first.
That homeowner just booked a site meeting with a competitor who answered.
Building jobs are high-value and long-cycle — you can't afford to lose the first call.
Evening and weekend enquiries from serious buyers go unanswered.
Carpenters, concreters, renderers — screening good subbies is a full-time job.
Building businesses miss 27% of inbound enquiry calls on average. At an average new build value of A$350,000+, every missed call can represent the largest single revenue loss of any trade industry.
(Source: Housecall Pro / IBISWorld)
One platform. Six tools. Built for the high-value, complex enquiries that building businesses handle every day.
Answers every enquiry with a builder-specific script. Captures project type (new home, renovation, extension, commercial), location, budget range, timeline, and preferred consultation date.
Differentiates high-value new home builds from small renovation enquiries. Captures full project scope details and flags serious buyers — so you spend your consultation time on the right leads.
Fills your consultation calendar with qualified leads based on project type and location. Sends SMS confirmations and pre-consultation briefing messages to every prospective client.
Pre-screens subcontractor and trade employee applicants — checks licences, insurance, experience with specific building types, and availability. Protects your build timeline with better hiring.
After every completed build or renovation, automatically requests a Google review. In building, reputation is everything — reviews directly win you the next project.
Sends reminders before site meetings, consultations, and key project milestones. Reduces wasted travel and keeps your project pipeline moving efficiently.
In construction, one missed call can mean losing a contract worth hundreds of thousands.
Stop missing high-value project enquiries — book your free demo today
Book My Free Demo →We handle the entire setup. You just answer questions.
We walk you through ServiceHotline on a screen share and answer all your questions.
We configure your scripts for new home enquiries, renovation consultations, commercial builds, and trade subcontractor calls — fully tailored to your business.
Your existing business number is connected. ServiceHotline starts answering calls. You get a text for every interaction.
Watch qualified project leads fill your calendar. Stop wasting time on calls you shouldn't have missed. Cancel anytime.
The only platform with builder-specific call logic — purpose-built for high-value, complex construction enquiries.
| Feature | Generic Answering Service | General AI Chatbot | Job Management Software | ServiceHotline |
|---|---|---|---|---|
| 24/7 phone answering | ✓ | ✗ | ✗ | ✓ |
| Builder-specific call scripts | ✗ | ✗ | ✗ | ✓ |
| Direct calendar booking | Partial | ✗ | ✓ | ✓ |
| AI hiring screener | ✗ | ✗ | ✗ | ✓ |
| After-hours emergency triage | Extra cost | ✗ | ✗ | ✓ |
| Google review collection | ✗ | ✗ | ✗ | ✓ |
| No-show reminders | ✗ | ✗ | Partial | ✓ |
| Monthly cost (AUD) | A$400–1,200 | A$99–499 | A$60–200 | From A$199 |
Our edge: When a homeowner calls about a two-storey extension on a sloped block — ServiceHotline knows to ask about council approval status, existing structure type, timeline, and budget before booking the consultation. Generic AI just takes a callback number.
No lock-in contracts. Cancel anytime. First 30 days completely free.
For solo traders just getting started
For 2–5 person building teams
For growing multi-van operations
For high-volume operations with unlimited scale
A$5,988/yr for ServiceHotline Growth vs A$65,000/yr for a receptionist. One recovered emergency call pays for a full month.
No. We connect ServiceHotline to your existing business number using call forwarding. Your number stays the same — customers won't notice any difference except that every call gets answered.
Yes. ServiceHotline is configured with your specific project types, budget ranges, and consultation process. It captures the information you actually need before a site visit — saving you time on every call.
Most businesses go live within 24–48 hours of signing up. Our team handles 100% of the configuration — you just answer a short setup questionnaire about your business, pricing, and availability.
No. ServiceHotline is month-to-month. You can cancel at any time with 30 days notice. We're confident the results will speak for themselves.
Yes. Integrates with Google Calendar, Outlook, BuildXact, Buildsoft, and most construction management tools used by Australian builders.
Book a 15-minute demo. We'll show you exactly how many project enquiries your business is currently missing.
We'll be in touch within 2 hours. In the meantime, you can book a time that suits you directly:
Book a time now →Join Australian builders who never miss a project lead again.
⚡ First 30 days free · No lock-in contract · Setup in 48 hours
The numbers every building business owner needs to see
of building enquiry calls are missed during business hours (Housecall Pro)
Housecall Pro / Invoca
more likely to win a project consultation if you respond within 1 hour (Harvard Business Review)
Harvard Business Review
average annual cost of a receptionist in Australian cities
SEEK 2026
of customers avoid businesses with poor contactability — critical in high-trust building (BrightLocal)
BrightLocal
"We were getting enquiries while I was on-site and they were going to voicemail. ServiceHotline captures everything and books the site consultation. We picked up two new renovation contracts in the first month."
"A couple called on a Saturday afternoon about a custom home build. ServiceHotline took all their details and booked them in for Monday. That project was worth A$420,000. We would never have caught that call."
"Hiring carpenters and concreters used to take two weeks of back-and-forth. The AI screener pre-qualifies them before I ever get on the phone. Cut my hiring time by 70%."
Results are representative. Individual outcomes vary.